Frequently asked questions.

The OBD tracker plugs into a compatible OBD-II port in seconds. The WIRED tracker connects to a suitable 10–90V power source and ground; a confident DIY installer or auto electrician can complete the installation quickly.

The tracker uses satellite signals to determine its position, then sends location information through the mobile network to the TrackCar app and web portal.

TrackCar devices can monitor cars, trucks, motorcycles, boats, caravans, trailers, machinery and valuable assets. Choose the device that suits the available power source and environment.

Yes. TrackCar provides near real-time location updates so you can monitor a vehicle or asset while it is moving.

WIRED and OBD models draw power from the vehicle and include backup batteries. The ASSET tracker uses a replaceable, long-life internal battery for equipment without permanent power.

It is generally legal to track a vehicle or asset you own, but privacy and workplace laws can apply. Inform drivers and obtain appropriate consent where required.

Configure movement, geofence, speed and other alerts in your TrackCar account. Notifications can be delivered through the mobile app according to your preferences.

Under normal open-sky conditions, GPS location is often accurate to within a few metres. Buildings, covered parking, terrain and satellite visibility can affect accuracy.

TrackCar devices include international connectivity across more than 190 countries, subject to compatible mobile coverage and the specifications of your device.